Question: 
 
 Customer Quotes: "The training saves me so much time"
Answer:   This is a little preliminary, but I just listened to one of your QDC calls, and I get it, if I could show you how ...., would you....? I like it, I have never thought of asking questions like that, and I have spent 10 years taking 20 minutes answering a question that belonged to a person who didn’t deserve my time and emotional energy. Thank you Peter. How did you learn all this? Don’t answer that, I know you have skill and experience.
Thanks, Jacqueline