Question:     General Problems: Why won't my LMS work? Answer:   LMS was designed to use on Windows based operating Systems (no MACS), using Microsoft Internet Explorer as a browser. The website may not display correctly or perform if you are using a different browser (like Firefox). If you are having a challenge sending emails through LMS, you might need to install a current version of JAVA. You can find a link to install JAVA on the details page of the lead. Therefore find a lead, click on DETAILS, go to the top of the page and select EMAIL. You will see the link to install JAVA on that page.